At the risk of unleashing a flood of complaints, I'd like to ask how people are getting on with IMS - the HCA and GLA's system for claiming funds under the Empty Property funding Rounds 1 and 2.
I was warned it would be time-consuming and frustrating but never could have realised what an absolute nightmare the system is!
I have managed to get to the first stage of submitting a couple of property details. The guidance available on the HCA website is slightly helpful but there's still a LOT of trial and error. A particular problem is that information submitted at different stages has to agree with earlier info - if anything changes then you are back to square one - yes literally have to start all over again.
Has anyone managed to get through the whole process of claiming funds for a property?... halfway? ...any tips? In particular I would be grateful if anyone could supply a complete list of all the data required on an individual property; any guides to the process that you may have put together yourselves (I already have the HCA guidance) and any tips on speeding up the process.
Failing that a good old moan would help!
Many thanks, Kirsten
South East London Housing Partnership