Property Guardians and Rent Repayment Orders

Nearly Legal Post - Author Giles Peaker

Oxley v Live in Guardians Limited LON/00BG/HMF/2019/0037

Thanks to Flat Justice (who represented the applicant) for news of this First Tier Tribunal decision.

Ms Oxley occupied a room and shared communal space at a property that was formerly industrial offices, but had been somewhat adapted for occupation by property guardians, with lightweight partitions creating ‘rooms’. Over four floors there were some 16 such rooms, with shared cooking, bathroom and storage facilities per floor. Ms O occupied this property between August 2018 and February 2019. She had been given a ‘licence’ to do so by Live In Guardians Ltd, (LIG) a guardian firm, on a monthly licence fee of £927

No HMO licence had been obtained by LIG in respect of the property. After leaving the property, Ms O brought an application for a rent repayment order.

Ms O argued i) that she was a tenant, but if not, then ii) she was a licensee and as such Housing Act 2004 and Housing and Planning Act 2016 applied, such that the property was a licensable HMO and she was entitled to a rent repayment order.

LIG argued that HPA 2016 didn’t apply because Ms O was neither a tenant nor a licensee. And, as not occupied by tenants or licensees, the property was not an HMO.

These were brave submissions by LIG, and not only because the licence agreement for the property described itself as a licence agreement and the occupation as under a licence. Nonetheless, LIG’s counsel argued:

His submission went on to deal with the approach to the consideration of legislation, relying on an extract from Bennion on Statutory Interpretation. The definition of license was to be found in the text book ‘The Law of Real Property’. He drew to our attention, set out in both the Agreement and the Handbook an obligation on the part of a resident to stay at the property on a full-time basis. The effect he said was that Ms Oxley having signed the Agreement came under an obligation to go into occupation and to stay there. This was solely for the benefit of the respondent. There was a legal requirement to live at the property It was he said a personal contract which did not create a licence.

This did not go very well. While the Tribunal, in view of Camelot Guardian Management Ltd v Khoo (2018) EWHC 2296 (QB)  (our report), was prepared to hold that Ms O had a licence, not a tenancy, that did not help LIG:

In our finding the Agreement has all the elements of a licence to occupy the room at the Building and that Ms Oxley and Mr Burke had, in real and practical terms, the exclusive use of the sleeping accommodation. The definition of the Nature of a Licence to be found in The Law of Real property at chapter 33 is consistent with this. We heard from Ms Oxley that it was never suggested that she would change rooms, other than by reaching agreement with another guardian and there was no realistic intention that their occupancy of that room, 4.1, would be changed. We find that by reference to the terms of the Agreement, where the phrase licence is used throughout, as it is in the Handbook, and taking into account the authorities provided to us, that Ms Oxley did indeed occupy as a licensee, had in reality exclusive use of the room 4.1 and as such falls within the provisions of the HPA and is entitled to apply for a RRO.

The question then was how much LIG should pay, given that it was common ground that the property would have been be a licensable HMO and should have been licensed if occupied by tenants or licensees.

The rent/licence fee was £927 per month, which included utilities. While LIG was entitled to a deduction from the RRO sum for utilities, that would be 10%, not the 15% alleged without evidence, as that was too high.

Other sums for a deposit and pre contract costs were not awarded, as were not rent.

LIG’s other attempts at mitigation failed because, amongst other points abut them being a professional landlord, they had been one of a group of property guardian firms that had commissioned a detailed paper on the relevant law for property guardianships “prepared by some eminent lawyers including Andrew Arden QC”, which was described by that group as a “white paper” (Full disclosure below).

On the FTT considering the ‘white paper’:

The respondent is a professional landlord and has received advice from lawyers as to the basis upon which they can let buildings of this nature. The terms of a white paper were included within the documents provided by the applicant.

There is a specific part of the white paper setting out the possibility of HMO requirements indicating it is essential to identify whether the property or part thereof is an HMO and whether it requires a licence. In that regard we find the fact that the respondent has applied to the local authority for an HMO licence for the Building is evidence of its true position. Further, it is noted that under the heading HMO exceptions it states that it is unlikely that this would be relevant to Property Guardianship. We find that this property is an HMO and that the respondents should have known that before letting it to individuals. In the circumstances therefore we find that the respondents conduct in not applying for an HMO licence before July of this year means that it would be inappropriate to reduce the amount of the RRO beyond the 10% reduction we have made.

RRO for £4,937.40 made.


Full disclosure moment – along with Andrew Arden QC and Andrew Dymond, I was an author of the document that got called a ‘white paper’ by the Guardian firms that commissioned it. You can download a copy here. It pre-dates Camelot v Khoo, but I don’t think Khoo majorly impacts our advice on the tenancy/licence distinction but ignoring regulatory requirements on the basis that, as LIG’s counsel put it, it is “a business model that helps all, a good thing and everyone is happy”, is not going to fly.


leasing, rent deposit schemes etc