For the last 10 years, we've used Microsoft Access as a database management programme to manage individual empty homes cases. I've never been a fan of Access due to its limitations and clunky U.I, but to date it has served a purpose. Recently, after several issues with the functionality of our database, our ICT Department informed us that they're moving away from staff using Microsoft Access and would soon no longer support it.
With this in mind, I'm just wondering what other LA's use for day to day case management and whether any use, or have had created, bespoke case management software?
Any comments / feedback would be welcomed!